SINGAPORE'S #1 PICKLEBALL CLUB - THE PIONEERS & THE FUTURE OF PICKLEBALL IN SINGAPORE. Our first location, Performance Pickleball (Boathouse), is proud to be Singapore’s first indoor-sheltered pickleball facility, and we are proud to be the trailblazers who ignited the nation’s pickleball movement. From day one, Performance Pickleball has been at the forefront of the sport's explosive growth, setting the gold standard for what a premium pickleball experience should look, feel, and sound like. A year later, we raised the bar again. Our second location is Singapore’s first cushioned and first smart pickleball courts, designed for next-level pickleball fun. This isn't just an expansion. It's the evolution of pickleball in Singapore — and in the region. Set against a breezy, nature-wrapped backdrop, Performance Pickleball (Beach Club) blends chill vibes, good times, and next-gen technology—every detail thoughtfully designed for players who take fun (and their game) seriously. ​ But we didn’t stop there. We are also Singapore’s first mobile professional pickleball court, having been the selected partner at Decathlon's First Sports Fest and hosted the nation’s first-ever pickleball takeover and activation at Clarke Quay in collaboration with CapitaLand. This landmark event featured dynamic brand activations, product launches, private events, retail and recovery spaces, as well as an all-encompassing sports wellness and drinks experience—bringing pickleball to the heart of the city like never before. Other pop-ups we’ve brought to life include Mandala Club and Takashimaya. ​ Even as the sport takes off and new venues emerge, Performance Pickleball continues to lead the pack. Named Singapore’s #1 pickleball destination by the Singapore Tourism Board, Prestige and featured in The Business Times, The Straits Times, Pickleball News Asia, we’re trusted not just for our unmatched courts, programs and credentials, but for the electric energy of our community, the vibe of our space, and our commitment to elevating the sport from every angle — coaching, retail, end to end events, and beyond. We were the first. We’re still the best. And we’re always building what’s next. Performance Pickleball is more than just a place to play. Our main focus is on offering a wide range of unmatched programs. But to everyone’s delight, when our courts aren’t in use for these programs, we open them up for court bookings!

When you book anything with Performance Pickleball —whether it’s a court, event, lesson, program, session, or workshop—you’re basically saying: “Yes! I’ve read the rules, I agree to them, and everyone playing with me have agreed and will follow them too.” As the Club User/Hirer, you’re in charge of your people. This means you’re responsible for making sure that everyone in your group has read and agreed to our membership agreement . If someone in your group doesn’t like the rules, that’s totally fine— …but they shouldn’t enter, play, or participate. Easy! These rules exist so everyone can have a safe, fair, and awesome time here. But if anyone (yep, including someone in your squad) breaks the agreement or ruins the experience for others, both they and the Club User/Hirer can receive an immediate suspension and a permanent ban from all Performance Pickleball clubs, programs, events, and brands. So play fair, play safe, and keep the vibes good. If following the rules isn’t your thing, that’s totally okay! But also: this probably isn’t the place for you. Performance Pickleball is committed to protecting our players and our space :)

Usage Courts at Performance Pickleball are strictly for personal recreational play only—think fun, not business. Commercial, conflicting, paid, unauthorised activities are strictly off-limits. Booking: All courts must be booked in advance through the app. You can see real-time availability and reserve your slot there. Walk-ins are not allowed—ever. Plan ahead, stay organised, and don’t try to sneak in! Play nice: Everyone is expected to follow the rules and keep the session enjoyable for all. Anyone disrupting play or ignoring the rules may be removed without a refund, and in serious cases, both the offender and the Court User/Hirer can face a permanent ban from all Performance Pickleball's programs and facilities. No tricks: Using a false identity, someone else’s account, or duplicate accounts is strictly forbidden, because this is a matter of safety, accountability, and respecting the rules. Anyone caught doing this will face immediate suspension and permanent ban, and the booking will be cancelled with no refund. By booking, you confirm that you’re using your own account, respecting booking limits, and following all rules. Read before you play, play only if you agree: Before booking or arriving, make sure you’ve read and understood all rules, terms, and cancellation policies. By booking a court or turning up to play, you’re confirming you’re on board with all the rules. For the full details, check our Club Rules & Usage Guidelines in the Membership Agreement. These rules help keep our space safe, fair, and enjoyable for all players. We love our community and want you to have the best experience possible — thanks for helping us keep the vibes strong and the courts drama-free! ✨ Bottom line: Play fair, have fun, and keep the vibes good! 🎉

We’re glad you asked—because pickleball never sleeps (well, almost never). Our courts are generally open for booking: Mon-Thu: 9:00 AM – 12:00 AM Fri-Sun: 8:00 AM – 12:00 AM Want to snag a spot? 📲 Use our app to check real-time availability and book in just a few taps. Walk-ins are a no-go, so plan ahead and lock in your court before showing up! 🔥 Peak Hours: Weekdays: From 6:00 PM onwards Weekends, public holidays & eve of public holidays: All day

When you book a court at Performance Pickleball by Umeus, you’re in charge of everyone in your booking! Here’s what that looks like: Ensure Everyone Agrees to the Rules : Make sure everyone knows and agrees to our rules, safety policies, and club requirements. ✅ All persons entering the facility or joining any of Performance Pickleball or Umeus' programs and events are deemed to have accepted our Terms & Conditions and Waiver and agree to abide by all club rules and policies. These can be found on our website and app. Point of Contact : As the court booker, you are the point of contact for any changes or updates. It is your responsibility to ensure that your app always displays your correct WhatsApp number so our team can reach you. If the number is incorrect or missing, we will not be able to provide you with important updates. Stay on deck: The Court Booker must be present for the whole session. If you can’t make it, give us a heads-up on WhatsApp +65 88912037 with the name of the new designated Court Hirer. That person then takes over responsibility for the session and all participants. Keep your crew in check: Any rule-breaking will fall on the Court Booker. Both the Booker and anyone misbehaving could face immediate suspension and a permanent ban from all Performance Pickleball and Umeus clubs, programs, and events. Play fair and keep your crew in check. Fun vibes only! 🎉

Each court booking covers up to 8 people / court. Got more joining your crew? No problem! It’s just $10 per additional person per hour. You can add extra people easily through our app when you reserve your slot. Note: Non-players and/or children who are coming for the booking also count toward the total headcount. If your plans change and friends decide to join at the last minute, simply drop us a WhatsApp at +65 8891 2037 and we'll help you arrange the necessary top-up! We operate on a trust-based system, so all we ask is that you keep us informed. 😊 If additional participants attend without prior notification, we reserve the right to apply the relevant charges directly to your booking. Court Capacity & Safety For safety reasons, only 4 players are permitted on the court at any one time. While waiting for their turn, the rest of your group is welcome to: • Relax in the designated on-court waiting area • Hang out in the lounge area Let's keep things safe, comfortable, and enjoyable for everyone. Safety first, fun always!

When Can I Play? Only during your booked session. ⏰ Please use the courts only during your reserved booking time. Once your session ends, kindly vacate the court promptly, even if there is no booking immediately after yours. Likewise, if a court appears to be free before your session starts, please wait until your booking time begins before entering the court. If court time is used outside of the hours booked, we reserve the right to apply the full hourly court hire rate directly to your booking. Want More Court Time? Having too much fun to leave? We love that! 🎉 If you'd like to extend your session, please make your additional booking at least 5 minutes before your current session ends. If you've missed the booking window, feel free to WhatsApp us at +65 8891 2037 and we'll do our best to assist if a team member is available. While we can't guarantee extensions or immediate responses, we'll always try to help where possible. That Court Looks Empty… Can I Just Use It? Unfortunately, no. 🚫 An empty court does not mean it is available for use. The court may be reserved for upcoming bookings, maintenance, coaching sessions, or operational purposes. If you'd like to use an available court, please make a booking through the booking system before entering the court. Why Do We Have These Rules? These guidelines help ensure a fair, safe, and enjoyable experience for everyone. Performance Pickleball is built on a foundation of honesty, integrity, respect, and community. We are proud to welcome members who share these values and help us create a positive environment both on and off the court. 🙌 🏓 Book your court. ⏰ Play during your allotted time. 🤝 Respect fellow players. Do that, and everyone gets to enjoy the game. 🎉

All court availability and bookings at all our locations happen exclusively through our Performance Pickleball app and booking system. This keeps everything up-to-date in real time and prevents double bookings across multiple courts. We don’t allow walk-ins, WhatsApp bookings, or manual checks — it keeps things fair and accurate for everyone, since court availability can change by the minute! ⏰ Just download the app, log in, and you’re set! View live schedules, make bookings, and manage your sessions all in one convenient place. ✅

We want everyone to have a safe, welcoming, and fun experience at our club. Here’s how we make that happen: Respect Everyone 👋 : Treat our staff, coaches, members, guests, and neighbours with kindness, courtesy, and respect at all times. Any form of harassment, intimidation, discrimination, abusive language, threatening behaviour, or disrespect towards others may result in immediate suspension or a permanent ban from all Performance Pickleball and Umeus facilities, programs, and events. Court Hirer Responsibility 🏷️ : If you booked the court, you’re responsible for your guests. Misbehaviour by your group counts as a breach by the Court Hirer, so please keep everyone in check! Fair Play & Sportsmanship 🤝 : Play nice! Share the space, and stick to your booked session times. Equipment & Drinks 🥤: We operate on a trust-based system and greatly appreciate your honesty and cooperation. Even when our team isn't on-site, we've made a selection of drinks, rentals, and convenience items available for your enjoyment. To keep this system running smoothly for everyone, please make payment via the PayNow QR code before taking any drinks or renting any equipment. After use, kindly return all rental equipment to its original location so the next group can enjoy the same experience. Looking for more paddles, balls, apparel, or other gear? Visit www.performancepickleball.org/shop to shop online, or WhatsApp us at +65 8819 2037 and our team will be happy to assist you! Noise & Disruption 🚫 : While we love the energy of a great game, we ask all players to be mindful of noise. Excessive shouting or disruptive behaviour is not allowed—we want everyone to enjoy their game. Especially during late hours, please keep volume low after 10 PM out of respect for others around the facility. We reserve the right to request volume reduction or remove individuals who disregard repeated warnings. Before You Leave 🚪: Please help us prepare the club for the next group by Taking all personal belongings with you. Disposing of rubbish in the designated bins outside the premises. Returning any furniture or equipment to its original position. If there is no booking immediately after yours, we'd greatly appreciate your help with: Turning off all lights and fans. Ensuring all doors are properly closed before leaving.

🚫 No Wall Hitting Strictly no hitting balls against any walls. Please keep your shots on-court. 🏟️ Lost or Stuck Balls Any balls that land and get stuck on the ledge at Boathouse or Beach Club or are otherwise unretrievable anywhere on the court are considered lost for good. ❌ Do not attempt to retrieve them by climbing, using sticks, or stepping on structures — it’s dangerous and a serious safety violation. Violators may face fines 💸, bans from all Performance Group facilities ❌, potential reporting to the police if actions are deemed unsafe 👮 👟 Proper Court Footwear Only All players must wear non-marking sports shoes. Sandals, FitFlops, casual footwear, bare feet are strictly prohibited. Proper shoes protect the court surface and prevent damage. If your shoes leave marks, scuff, or stain the court, you must stop play immediately. Any damage caused by improper footwear will be charged to the responsible player.

Unauthorised coaching is strictly forbidden—paid or unpaid. No ball baskets, training aids, or ball machines without prior authorisation. Violations have serious consequences: immediate termination of your booking with no refund, a $1000 penalty fee, and a permanent ban from all Performance Pickleball and Umeus facilities, programs, and events. These rules exist to protect player safety, ensure fair use of courts, and maintain the professional standard of coaching at our club. ✅ Pro tip: Want to improve your game safely and legally? Always book lessons with our certified coaches through official channels. Your game (and fellow players) will thank you! 🎾

During regular court bookings, hosting parties, and bringing outside food or drinks are not allowed—this helps us keep the space clean, safe, and enjoyable for everyone. 🍻 But if you're planning an event with us (corporate, birthday, team outing, etc.), you can absolutely have food—and yes, even booze! Just make a booking through our corporate/event booking, and we’ll help you put together a properly hosted celebration with the right setup, catering, and drinks. Regular court bookings are for personal recreational use only. Commercial, conflicting, paid activities are strictly prohibited as well. Let’s keep regular sessions focused on pickleball, and turn up the fun (responsibly) when it’s party time!

Absolutely! We have paddles available on-site for rental, so you can jump straight into the game. Paddle Rental Rates (Per Session) Entry-Level Paddle (Retail value: Under $100) - $5 Intermediate Paddle (Retail value: $100–$200) - $10 Pro Paddle (Retail value: Above $200) - $15 Even when our team isn't on-site, we made rental paddles available for your convenience. We operate on a trust-based system and greatly appreciate your honesty and cooperation. Paddles are clearly labelled as Entry, Intermediate, and Pro. Select your preferred paddle. Make payment via the designated PayNow QR code before bringing the paddle onto the court. Enjoy your game and return the paddle to its original location after use. Note : All rental equipment must be returned after use. Any rental equipment or that is lost, missing, stolen, or not returned at the end of the session will be charged to the booking holder at the retail cost of the item. We reserve the right to apply these charges directly to the booking. Equipment should be returned in the same condition it was received, allowing for normal wear and tear. Damage resulting from misuse, negligence, or circumstances beyond normal wear and tear may result in repair or replacement charges. Thank you for treating our equipment with care. ❤️ Need Balls? Pickleball balls are available for purchase on-site. Like our rental system, ball sales operate on a trust basis. Prices are clearly displayed on-site. Simply make payment via the PayNow QR code before bringing the balls onto the court, and they're yours to keep.

Yes, we do have demo paddles available! We regularly organise dedicated demo days and demo sessions where players can try out a variety of paddles. To stay updated on upcoming demo opportunities, check out Umeus Club on Reclub and follow @performancepickleballshop on Instagram for the latest announcements. If you'd like to try a demo paddle during your court booking or program session, we're happy to assist whenever a staff member is on-site and available. If you'd like to check in advance, feel free to WhatsApp us before your visit. Please note that staff schedules are subject to change based on operational requirements, so while we'll do our best to provide an accurate update, staff availability cannot be guaranteed until the day itself.

Please read the cancellation policy below, which is also shown on the booking page before you confirm your booking. Proceed only if you are fully comfortable and agreeable with the following terms. Cancellation Policy for Starter Members We’re excited to have you on court—but once a booking is made, it’s considered final. As a Starter Member, please note that court and program bookings are non-cancellable and non-reschedulable, so double-check those plans and all details before hitting “book”! Can't make it? No worries, you can pass the fun along! If you’re unable to attend, you’re welcome to transfer your booking to another member. Just WhatsApp us at +65 8891 2037 with their full name and membership email, and we’ll get it sorted for you. Absolute last resort : Cancelling :( If you really have to cancel, drop us a WhatsApp at +65 8891 2037. While we can’t offer a full refund, we may be able to offer a small token refund to your account credits to help soften the blow: More than 1 week in advance – Up to 20% refund More than 72 hours in advance – Up to 10% refund Less than 72 hours – No refund, sorry! :( No exceptions will be made to keep things fair and consistent for all members. Thank you for your understanding and cooperation! :) We kindly ask that you don’t request exceptions, as it makes things difficult for our team and unfair to other members who follow the same policy. We honestly dislike having to say “no,” so thank you for helping us keep things fair for everyone. If you can’t make it, the best way to avoid losing your booking is to pass it on to another member. That way, your slot still gets enjoyed and nothing goes to waste. We really appreciate your understanding and cooperation in keeping the experience smooth for all. Can I change courts for the same time, date, and location? If you’d like to change to a different court while keeping the same time, date, and location, we’ll do our best to assist. However, such changes are subject to court availability and our team’s bandwidth at the time of your request. Please make these requests in advance, as we may not always be able to accommodate last-minute changes. Performance Pickleball cannot be held responsible if we’re unable to process the switch. To avoid issues, we strongly recommend double-checking your court selection before confirming your booking. Kindly note that this flexibility only applies to court changes within the same time, date, and location. Requests involving cancellations, time changes, date changes, or location changes are not permitted, in accordance with our cancellation and rescheduling policy.

When a court slot is fully booked (shown in red), you can still join the waitlist for that time. No payment is taken — you’re simply asking to be notified when someone cancels. If a cancellation happens, the app will automatically notify everyone on the waitlist. From there, it’s a first-come, first-served dash — whoever books it first gets the court! 🏃💨 📝 How do I join the waitlist? Slots shown in black are available. Slots shown in red are unavailable. If you pick a red slot, the app will notify you that the court is unavailable and give you the option to join the waitlist. Once you confirm, you’ll automatically be added — simple as that! 🔔 How will I get notified? If someone cancels, the app will instantly notify everyone on the waitlist via email that the slot is now open. From there, it’s first come, first served — whoever books it first gets the court. You’ll need to book it again like a normal booking. 😅 I didn’t get any notification! When will I be informed if I get the slot or not? You’ll only be notified if someone with that court booking cancels. If no one cancels, you won’t receive any notification — it simply means the slot stayed taken. Since cancellations are unpredictable and totally depend on the players who currently hold the booking, there’s no set time or guarantee for when (or if) you’ll get notified. If you really need a court, it’s best to grab an available slot (in black) instead of waiting on a waitlisted one (in red) — better to lock something in than wait and miss out! 💪 🏃 I got a notification but when I checked, the slot was taken! That means someone else got there faster — sorry! Waitlist notifications go out to everyone at the same time, so the court goes to whoever books it first.

By booking or stepping onto any Performance Pickleball court, you agree that Mother Nature might have her say! 🌦️ Sometimes, rain or other environmental factors can make courts unplayable. If that happens, our Weather Policy kicks in to keep things fair and safe. In the event of rain or unforeseen disruptions, here's how refunds to account credits will apply: If your hour is cut short and cannot resume: ⏱ < 15 minutes played → 🟢 Full refund in credits ⏱ 15–30 minutes played → 🟡 50% refund in credits ⏱ > 30 minutes played → 🔴 No refund If play is paused but resumes later: ⏸ Pause < 30 minutes (i.e. >30 min of play) → 🔴 No refund ⏸ Pause 30–45 minutes (i.e. 15–30 min of play) → 🟡 50% refund in credits ⏸ Pause > 45 minutes (i.e. <15 min of play) → 🟢 Full refund in credits ✅ Important: We do not cancel bookings in advance due to weather conditions, as conditions can change quickly and play may still be possible. If rain clears and the courts are playable, the session will proceed as scheduled and remain chargeable. All approved wet weather credit refunds will be processed in your account within 2 business days. As the court booker, you are the point of contact for any changes or updates, including weather-related updates. It is your responsibility to ensure that your app always displays your correct WhatsApp number so our team can reach you. If the number is incorrect or missing, we will not be able to provide you with important updates. Q : 🏟 Does this apply to Performance Pickleball (Boathouse), even though it’s indoor-sheltered? A : Yes! What makes Performance Pickleball (Boathouse) truly special is its soaring 30-metre-high ceiling and open-sided design, allowing for fresh air, excellent ventilation, and natural light—creating a one-of-a-kind atmosphere for play. That’s why we proudly brand ourselves as 90% weather-proof—our unique setup handles most weather conditions with ease. On the rare occasion of strong winds and heavy downpour, light drizzle may drift in, but play / lessons typically continue without disruption. In the rare 10% instance where rain does come in to the extent that the court is unplayable, the same rain policy will apply.

As a Starter Member (free membership tier!), you get to book 2 hours a day and 8 hours a week of court time. Want to squeeze in more? Easy—just ask a buddy who’s also coming down to make the extra booking. (Quick reminder: the person who books the court has to be present!) 👥 How many friends can play? Each court booking covers up to 8 players. Got more joining your crew? No problem! It’s just $10 per additional person per hour. You can add extra players easily through our app when you reserve your slot. If plans change and friends join last-minute, you can also top up on the day of play— All we ask is: let us know at check-in if you’ve got more than 8 people so we don’t have to run around mid-game chasing you for head counts 🙃. That way, you play more, we chase less—win-win!

Yes! By entering any Performance Pickleball location or participating in activities, you agree to play at your own risk and take full responsibility for your own safety. 🎾 Pickleball is fun, but it’s a sport—and like any sport, there are inherent risks, including injury, illness, or worse. Always play within your abilities and control. Please note: there is no certified first aider on-site, so we strongly recommend all players have their own personal accident or sports insurance. 🏥 All waiver, privacy policy, and terms & conditions are clearly outlined in our membership agreement, which all players are required to sign before playing. ⚠️ If you do not agree with any part of the terms, waiver, or privacy policy, do not sign or play. Participation is voluntary, and you should only play if you fully understand and accept all terms.

Yes! We’re a community-driven club, and keeping our space clean helps everyone enjoy it more. After your session, just follow these simple steps: Take all personal belongings with you. Dispose of rubbish responsibly in the bins located outside the premises. Return any furniture or equipment to its original position. If there is no booking immediately after yours, we'd greatly appreciate your help with: Turning off all lights and fans. Ensuring the doors are properly closed before leaving! It only takes a minute—and it makes a big difference. Thanks for helping us keep Performance Pickleball clean, tidy, and awesome for all! 🙌

There is no need too! However, you can feel free to add your friends to the booking so they can receive the booking details directly. This will also allow them to unlock the door using their own booking should they arrive before you or separately from the group!

Facility access is available 10 minutes before your booking time. Simply open your booking in the app and tap the “Unlock Door” button to enter the main entrance. Please note that the unlock function only becomes active 10 minutes before your scheduled time. If you arrive earlier, we kindly ask you to wait outside the club until access is available. If the event where the door lock does not work, kindly drop us a WhatsApp at +65 88912037.

We operate on a trust-based system and greatly appreciate your honesty and cooperation. Even when our team isn't on-site, we've made a selection of drinks, rentals, and convenience items available for your enjoyment. To keep this system running smoothly for everyone, please make payment via the PayNow QR code before taking any drinks or renting any equipment. After use, kindly return all rental equipment to its original location so the next group can enjoy the same experience. Looking for more paddles, balls, apparel, or other gear? Visit www.performancepickleball.org/shop to shop online, or WhatsApp us at +65 8819 2037 and our team will be happy to assist you!

Our clubs are designed to operate on a self-service, trust-based system, so you can typically access the venue and manage your booking independently by unlocking the door via the app. If you need assistance at any point, you can always WhatsApp us at +65 8891 2037, and our team will be happy to help. Staff may be present on-site from time to time, depending on operational requirements and scheduled activities, but this is not guaranteed at all times.

The receipt is automatically generated by the booking system. To access it in the app: Go to your Profile (bottom right). Tap Settings (top right, next to your membership QR code). Select Payments > Payment History. Choose the relevant booking — the full receipt should load from there.

No worries at all! We’ve got you covered with a variety of programs and services designed for your convenience. Whether you're just getting started or looking for a custom experience, here are some options for you: 🔑 Pickleball 101 Perfect for newcomers and beginners! This is the ideal starting point before jumping into our other programs. 👉 www.performancepickleball.org/pickleball-101 👨‍👩‍👧 Group Lessons (Adults & Kids) We offer lessons for both adults and kids, whether you’re learning as a group or signing up your little one! 👉 Adults : www.performancepickleball.org/adult-lessons 👉 Juniors : www.performancepickleball.org/junior-group-classes Register your interest via the form on the page. 🎯 Private Lessons Want a personalized experience? Our private lessons are tailored to your individual needs. 👉 www.performancepickleball.org/private-lessons 🎉 Corporate & Private Events From team bonding activities to birthday bashes, we handle all types of events! Let us help make your next gathering unforgettable. 👉 www.performancepickleball.org/corporate-private-event 🏓 Socials Looking for a fun, casual way to get into the game? We host socials where you can join in and meet other players. Check out the schedule and sign up through our app to get involved!